We help ecommerce brands of all sizes acquire customers for less and maximize lifetime value with fully customizable programs, seamless integrations, and actionable insights.
Stamped, founded in 2016, offers solutions for loyalty and rewards, referrals, reviews and ratings, net promoter scores (NPS), user-generated content, and data-driven insights. Stamped’s mission is to “help ecommerce brands of all sizes grow their businesses through genuine relationships with their customers.” Stamped currently serves over 75,000 ecommerce brands, including Harney & Sons, Baltic Born, and Kitsch.
While Stamped helps brands of all sizes accelerate their business growth, it’s best suited for mid-market and enterprise brands based on the available features and pricing plans. This includes the Full Suite option for brands looking to combine loyalty and reviews, and the Enterprise pricing plan with custom rates and a dedicated customer success manager. Stamped also has over one hundred agency partners available to help mid-market brands who don’t have a dedicated developer. Most of Stamped’s customers are in the health, wellness, beauty, apparel, and fitness industries, though we also work with home and garden, food, and sports brands as well.
Overview
Stamped offers two products: Loyalty and Reviews. Loyalty maximizes engagement and customer lifetime value, while Reviews gain insights and drive increased conversions, both on-site and through other marketing channels like email, search, and social media. Both products can be leveraged together to help merchants “establish brand credibility and accelerate business growth”.
With Stamped Loyalty, brands can create fully customizable loyalty programs that reflect their brand’s look and feel. They can reward customers with points when they make a purchase, write a review, celebrate a milestone, refer a friend, and more. Rewards include percentage discounts, fixed-amount discounts, and free shipping. Brands can also create custom events and rewards, such as limited-time offers, exclusive event invitations, and early access to sales.
Brands can also implement VIP tiers and referral systems into their loyalty programs, further driving engagement, repeat purchases, and new business. They can encourage customers to spend a certain amount, earn a certain amount of points, and spread the word about their brand via email, SMS, and social media. From there, they can reward them with exclusive incentives like bigger discounts, accelerated points earnings, and so on.
Platforms & Integrations
Stamped works with Shopify and Shopify Plus, BigCommerce, and WooCommerce. It can also be implemented on a headless platform or a custom/generic ecommerce platform like Magento, Wix, and Shoplazza with Stamped’s REST API. Lastly, brands can easily import their existing loyalty data into Stamped with a CSV file to ensure program continuity for their customers.
Stamped offers multiple integrations with tools that brands already know and love for marketing automations, syndication, email and SMS marketing, social commerce, payment management, and more. This includes Google, Facebook and Instagram, Attentive, Gorgias, Klaviyo, Rebuy, Tapcart, and KnoCommerce.
⚙️ Check out the full list of integrations in our Stamped Integrations Directory.
Data & Analytics
Brands also get access to powerful customer insights in the Loyalty analytics dashboard. They can identify top customers and advocates, total points and referrals, the most popular rewards, and more. These data points help brands learn more about their customers and inform their strategies for optimizing sales, engagement, retention, and lifetime value. Stamped customers on a full-suite plan can also view their rewards and reviews data in one place.
💡 Learn more about the value of customer insights and best practices for collecting them.
Stamped currently offers five different pricing plans:
Stamped customers get up to a 20% discount on any plan paid annually. They also have a full-suite option that combines Loyalty and Reviews so they can manage their loyalty and reviews strategies in one place. Full-suite pricing plans start at $279/month billed monthly or $229/month billed annually.
Stamped’s Loyalty solution offers features similar to other platforms like Yotpo, LoyaltyLion, and Smile. However, Stamped provides more value for brands looking to drive sales and boost customer lifetime value in a few key ways.
To start, Stamped’s fair and transparent pricing structure makes it easy for brands to get a clear sense of which plan best suits their budget and needs. Compared to other competitors, brands don’t need to pay for the most expensive plan to get access to all reward types or connect multiple integrations. Brands can also subscribe to Stamped on a month-to-month basis without needing to commit to a long-term contract.
Stamped has world-class onboarding and support teams to help brands create, manage, and optimize their loyalty program, as well as ongoing communication for product fixes, updates, and so on. It also offers a contract buyout option, making it easy for brands to switch platforms without paying excessive fees or significantly impacting their customers.
Feature-wise, Stamped customers can easily customize several aspects of their loyalty program without needing a dedicated developer. There are also multiple display widgets available to help brands highlight their loyalty and referral programs in different areas of their website. Stamped can syndicate customer profiles and program points between different stores, making it easier for businesses to manage all their brands in one place.
Lastly, Stamped Loyalty customers can take full advantage of the Full Suite option to leverage Reviews as well. Together, both products drive more sales, engagement, retention, and new business. For example, brands can ask customers to write a review in exchange for reward points, resulting in increased trust from potential customers and increased loyalty from existing ones. Reviews also boost visibility and credibility, and provide brands with the feedback they need to better serve their customers.
💡 Learn more about Reviews to get the most out of your Stamped experience.
The main disadvantage of Stamped is that it only offers Loyalty and Reviews, which might not appeal to brands looking for platforms with other products like subscription services and SMS marketing. However, Stamped’s integration and agency partners guarantee that brands get all the features and assistance they’re looking for without needing to lock themselves into a single ecosystem. Brands don’t need to compromise to provide a well-rounded experience for their customers or struggle to connect their new loyalty program to their existing tech stack. Stamped is focused on delivering the best possible Loyalty and Reviews experience, from customer onboarding to product features to ongoing support. Stamped’s team of knowledgeable, customer-driven experts ensures that brands deliver a quality loyalty program and achieve their business goals.
Smile, founded by Mike Rossi, started as Sweet Tooth Rewards in 2012, later rebranding to Smile.io in 2017. It offers solutions for customer retention through loyalty programs with VIP tiers and referral systems. Smile’s mission is to “allow any business to reward their customers and make them smile.” Smile currently serves over 100,000 ecommerce brands, including Polaroid, Mpix, and Packlane.
Smile is best suited for SMBs (small and midsize businesses) and mid-market brands with teams that prefer to self-serve and work independently. It’s also good for brands who aren’t looking for in-depth customization, as Smile lacks several personalization options. Lastly, like LoyaltyLion, Smile is best for brands who only want a loyalty solution, as it does not offer a reviews application like Stamped and Yotpo.
Overview
Smile’s loyalty platform offers points and rewards, VIP tiers, and referral systems. Customers are able to see their points balances for all available Smile brands with Smile Wallet. The platform aims to help brands “turn first-time customers into forever customers.”
Smile customers can create a customized loyalty program where customers earn points for creating an account, making a purchase, engaging on social media, celebrating a milestone, and so on. They can then redeem their points for free shipping, percentage and fixed-amount discounts, and free products. Brands can personalize and manage their program with Smile’s rewards panel and admin dashboard.
Note: Brands need their own developer and Smile’s API to create and implement custom events and rewards. Smile only works with gift cards for brands using Shopify Plus, and they do not offer rewards for multiple purchases or specific order values.
Platforms & Integrations
Smile works with Shopify and Shopify Plus, BigCommerce, and Wix. It also offers multiple integrations with tools for email marketing, reviews, and business intelligence. This includes Mailchimp, Klaviyo, Omnisend, HubSpot, and Gorgias.
Note: Smile does not work with generic or custom ecommerce platforms. The number of integrations is limited based on the pricing plan.
Data & Analytics
Smile’s admin dashboard gives brands access to customer data and analytics like program membership, points history, and referral analytics. They can look at redemption rates, points volume, referral traffic and purchases, and membership history to learn more about their customers’ activity and behaviors.
Note: Advanced analytics features are limited to Growth and Plus customers only, while on-demand access to loyalty data and curated reports are limited to Plus customers only.
Smile currently offers four different pricing plans:
Smile also offers a 15% discount on any plan paid quarterly and a 20% discount on any plan paid annually.
The main benefit of Smile’s loyalty platform is its in-depth resource center and help site, simplifying the onboarding and support process for brands managing their own program. Smile also sends notifications and allows points redemption without needing customers to log in, reducing potential friction. However, Smile is also lacking compared to other platforms in terms of support, customization, and features.
To start, Smile does not offer one-to-one onboarding calls, making it difficult for brands with little to no experience in managing a loyalty program. Smile only offers live chat, along with priority support for Plus customers only. Brands also need their own developer and Smile’s API to implement custom events and rewards, with their API only being available for Plus customers. Lastly, brands are limited by the number of monthly orders and integrations they can have based on which plan they choose. Smile also offers significantly fewer integrations compared to most loyalty platforms, with most of their integrations being reviews and SaaS-related only.
Smile also lacks the amount of program customization that other platforms offer. To start, Smile does not offer interactive display widgets or dedicated program pages. This means brands and their customers are limited to a single pop-up launcher for managing points, tiers, and referrals. The lack of accessibility and functionality may make it harder for brands to share and advertise their program.
Features like program activities and redemption expiry are limited to Smile’s fixed system parameters. Points earning rules are limited to either fixed or variable amounts, meaning brands can’t create rules for multiple purchases or specific order values. On the redemption side, Smile doesn’t have the ability to handle variable point redemptions and only allows brands to round redemptions in increments of 100 points, limiting point flexibility.
Smile only has six supported languages (English, French, Portuguese, Spanish, German, and Simplified Chinese), and does not work with translation apps like Weglot or Langify. Brands can’t change the Smile UI’s font or create different types of widgets for different areas of their website. They also can’t add custom HTML to their emails, and can only use images and liquid variables to personalize their campaigns. Smile also doesn’t send notification emails to new customers for points earned when they create an account.
Lastly, as mentioned previously, Smile only works with gift cards for brands using Shopify Plus, and it doesn’t allow rewards for multiple purchases. Smile’s POS integration also has its limitations when differentiating between online and in-store purchases. Brands need to manually assign which customers can earn points online, in-store, or both. They can’t set different redemptions for online and in-store purchases, i.e. they need to be the same for both types of sales. Finally, brands need to manually return program points to customers if they don’t redeem their rewards, creating additional work for their customer support team.
By comparison, while Stamped appears to cost more than Smile at first glance, key program features like points redemption at checkout are actually cheaper (Stamped’s Premium plan at $59/month versus Smile’s Plus plan at $999/month). Like LoyaltyLion, Stamped’s full-suite option offers significant savings compared to bundling Smile with another reviews platform. As a result, Stamped offers a more robust loyalty platform to support business growth for brands of all sizes.
Stamped customers also get access to more integrations while paying less, and have more customization options to create seamless customer experiences that fit their brand’s look and goals. This includes display widgets and dedicated program pages, rewards for multiple purchases and specific order values, and custom events, rewards, and earning/redemption rules.
Stamped is a certified Google partner. Google Seller Ratings & Product Reviews are important to ecommerce merchants looking to increase search visibility. With the Stamped & Google integration, Stamped customers can include their Stamped product reviews and Net Promoter Scores in their Google ads to improve ad performance and find more qualified leads.
Drive even more revenue through your social commerce strategies. Influence shoppers at early touch points with high-converting reviews written by real customers. Your relevant reviews content will seamlessly syndicate from Stamped to Facebook and Instagram, increasing your shoppers’ product education to increase conversions.
Stamped's unique integration with Klaviyo allows you to manage your Reviews and Loyalty emails and SMS directly from Klaviyo. With the Stamped & Klaviyo integration, you leverage the best of reviews, loyalty, and communications together for a seamless experience.
Stamped's unique integration with Attenive allows you to manage your Reviews and Loyalty SMS directly from Attentive. With the Stamped & Attentive integration, you leverage the best of reviews, loyalty, and communications together for a seamless experience.
To help Shopify merchants unlock the power of social proof, Rebuy integrates with Stamped to build shopper trust and excitement. The integration displays product-specific star ratings within Rebuy’s personalized product recommendations
Stamped & KnoCommerce help you collect better data from your customers. This integration asks a crucial question at the end of your post-purchase survey: Why did you buy this product? The creates a customer profile, endless feedback, and unique data points to improve the buying experience.
The Stamped and Gorgias integration brings your reviews and loyalty data to your help desk. This integration brings context to your tickets by displaying product reviews and loyalty program information next to tickets so your customer support can view the entire customer account, allows your team to reply to negative reviews, and respond to questions.
Gatsby is a highly efficient community management platform that ties into Stamped so you can reward your customers for tagging your brand on Instagram and TikTok. The app provides a fully automated process that will energize your customer community, scale authentic influencer marketing, generate brand awareness on Instagram & TikTok, produce high-converting UGC, and deliver real ROI.
Recharge is a popular app that helps ecommerce brands launch and scale your subscription business. They empower modern recurring billing and subscriptions for ecommerce stores. The Stamped and Recharge integrations brings coupon codes to your Loyalty program so you can reward customers with incentives that matter.
Stamped helps you capture UGC and enrich your marketing strategy. The Stamped and Twitter integrations allows you to send high-quality product reviews directly to your Twitter feed so customers can find the social proof they need to convert.
The Stamped and Tapcart integration allows you to bring the reviews that have been accumulated online into your mobile app! Incorporating reviews in your app leads to an increase in engagement and conversion as social proof creates a level of trust among other app users shopping for similar products.
Drive even more revenue through your social commerce strategies. Influence shoppers at early touch points with high-converting reviews written by real customers. Your relevant reviews content will seamlessly syndicate from Stamped to Instagram and Facebook, increasing your shoppers’ product education to increase conversions.
We’re trusted by over 75,000 leading and fast-growing ecommerce brands, as we offer unparalleled features, seamless integrations, and world-class support you won’t find anywhere else. Our constant focus on customer success and seeking new and innovative ways to help brands get more value out of our products and services have made us one of the fastest-growing companies in the industry.
Our Customer Success team is here to make sure you're getting the most out of Stamped. We support with planning, implementation, onboarding, and optimization. Our world-class technical support is available via email 24/7 for any questions.
Yes, you can import existing customer and loyalty data into Stamped to ensure continuity for your customers. All you need to do is download our CSV template, add your customers’ information, and upload the file into Stamped.
We support various platforms, including Shopify/Shopify Plus, WooCommerce, and BigCommerce. Stamped can also be added to any custom-built ecommerce platform.
We also offer several integrations with all the tools you already use to create automation flows, send email and SMS campaigns, build landing pages, and more. This includes Meta, Google, Attentive, Klaviyo, Gorgias, KnoCommerce, and Rebuy. You can view the full list of tech integrations on our website.
Stamped has a fair and transparent pricing model with plans for brands of all sizes. Find the pricing that works for you or book a demo with our product experts.
We’ve also helped thousands of brands successfully migrate to Stamped so they can avoid excessive fees and get access to unparalleled features. You can apply for a contract buyout on our website, and once our team confirms your eligibility, we’ll assign a dedicated support specialist from our Customer Success team to ensure a smooth transition from your current provider to Stamped.
Brands can fully customize their loyalty landing pages and launcher to match their brand’s look and feel. They can also create custom events, rewards, and program rules to create the perfect on-brand experience for their customers.
Brands also get access to a wealth of valuable customer insights, including identify total points earned, total rewards redeemed, top customers and advocates, total referrals, and more.
We also offer Reviews, where brands can collect and showcase product reviews and NPS ratings. We help brands syndicate and distribute reviews, measure customer happiness and satisfaction, and capture user-generated content and valuable feedback. If you’re interested in both Loyalty and Reviews, visit our website to learn more about our full-suite option.
Yes, we do! You can easily apply for a contract buyout, and we'll do the heavy lifting to get you out of your long-term contract and help you migrate to Stamped.
