We help ecommerce brands of all sizes acquire customers for less and maximize lifetime value with fully customizable programs, seamless integrations, and actionable insights.
Stamped, founded in 2016, offers solutions for reviews and ratings, loyalty and rewards, referrals, net promoter scores (NPS), user-generated content, and data-driven insights. Stamped’s mission is to “help ecommerce brands of all sizes grow their businesses through genuine relationships with their customers.” Stamped currently serves over 75,000 ecommerce brands, including Purple, Tentree, and Kitsch.
While Stamped helps brands of all sizes accelerate their business growth, it’s best suited for mid-market and enterprise brands based on the available features and pricing plans. This includes the Full Suite option for brands looking to combine reviews and loyalty, and the Enterprise pricing plan with custom rates and a dedicated customer success manager. Stamped also has over one hundred agency partners available to help mid-market brands who don’t have a dedicated developer. Most of Stamped’s customers are in the health, wellness, beauty, apparel, and fitness industries, though we also work with home and garden, food, and sports brands as well.
Overview
Stamped offers two products: Loyalty and Reviews. Loyalty maximizes engagement and customer lifetime value, while Reviews gain insights and drive increased conversions, both on-site and through other marketing channels like email, search, and social media. Both products can be leveraged together to help merchants “establish brand credibility and accelerate business growth”.
With Stamped Reviews, brands can collect and showcase product and site reviews to boost conversions and uncover actionable insights. They can gather, moderate, and analyze reviews, highlight reviews on dedicated landing pages, product pages, site widgets, and Google search results, and leverage reviews to boost SEO rankings and enrich marketing content. Lastly, brands can curate user-generated content, conduct NPS surveys, and contextualize reviews for smarter business decisions and accelerated business growth.
Brands send review requests via email and SMS, where customers directly submit their reviews using the in-email form without needing to navigate to another landing page or website. Brands can also include custom forms to ask more specific questions and get a better understanding of their customers. They can use StampedIQ’s Smart Assist feature to help customers write higher-quality reviews. Brands can use Checkout Reviews and Community Q&A to ask and answer customer questions. Site visitors can also sort and browse reviews by topic filters, star ratings, and search terms. Lastly, brands can incentivize and reward customers for writing reviews by sending coupon codes, leading to increased chances of conversion.
Stamped’s user-generated content feature helps brands collect, moderate, and organize photos and videos obtained from reviews. Brands can filter media by color, quality, and objects, group media into albums to create visual showcases, design social and retargeting ads, and create shoppable Instagram galleries. These media-centric features help brands stand out from their competitors and boost their on-site conversions.
Next, Stamped’s net promoter score (NPS) feature helps brands measure customer happiness and monitor the percentage of detractors, passives, and promoters respectively. Brands send survey requests via email, website, SMS, and direct links, where customers provide a rating on a scale of 0 to 10 and provide context for their rating. Brands can identify recurring trends and topics to discover what’s working and what needs to be improved.
Lastly, StampedIQ leverages artificial intelligence and machine learning to produce actionable insights at scale. In addition to Smart Assist, brands can use Sentiment and Topics Analysis to improve shopper review accuracy, prevent them from posting false positive reviews, convert reviews into contextual overviews, and make adjustments based on customer sentiment. StampedIQ also helps brands curate their visual content and manage UGC for landing pages, product pages, and social media. All of these tools make reviews easy for customers to write and easy for brands to moderate, curate, and leverage.
Platforms & Integrations
Stamped works with Shopify and Shopify Plus, BigCommerce, and WooCommerce. It can also be implemented on a headless platform or a custom/generic ecommerce platform like Magento, Wix, and Shoplazza with HTML. Lastly, brands can easily import their existing reviews into Stamped with a CSV file and request reviews for past orders to improve their review conversion rates.
Stamped offers multiple integrations with tools that brands already know and love for marketing automations, syndication, email and SMS marketing, social commerce, payment management, and more. This includes Google, Facebook and Instagram, Attentive, Gorgias, Klaviyo, Rebuy, Tapcart, and KnoCommerce.
⚙️ Check out the full list of integrations in our Stamped Integrations Directory.
Data & Analytics
Brands also get access to powerful customer insights in the Reviews dashboard. They can identify top customers and products by reviews, top keywords and searches, total review request emails sent, and more. These data points help brands learn more about their customers and inform their strategies for driving engagement, conversions, repeat purchases, and customer retention. Stamped customers on a full-suite plan can also view their reviews and loyalty data in one place.
💡 Learn more about the value of customer insights and best practices for collecting them.
Stamped currently offers six different pricing plans:
Stamped customers get up to a 20% discount on any plan paid annually. They also have a full-suite option that combines Reviews and Loyalty so they can manage their loyalty and reviews strategies in one place. Full-suite pricing plans start at $279/month billed monthly or $229/month billed annually.
Stamped’s Reviews solution offers features similar to other platforms like Yotpo, Junip, and Okendo. However, Stamped provides more value for brands looking to acquire new customers and boost conversions in several ways.
To start, Stamped’s fair and transparent pricing structure makes it easy for brands to get a clear sense of which plan best suits their budget and needs. Compared to other competitors, brands don’t need to pay for the most expensive plan to get access to the features they need. For example, Yotpo customers need to pay a custom rate to get CSS customization, while Stamped customers only need to pay $59/month (Yotpo’s Premium plan vs. Stamped’s Premium plan). Brands can also subscribe to Stamped on a month-to-month basis without needing to commit to a long-term contract. Most other reviews platforms do not offer the flexibility of monthly and annual pricing plans.
Stamped has world-class onboarding and support teams to help brands create, manage, and optimize their reviews strategy, as well as ongoing communication for product fixes, updates, and so on. It also offers a contract buyout option, making it easy for brands to switch platforms without paying excessive fees or significantly impacting their customers.
Feature-wise, Stamped customers can easily customize several aspects of their landing page, widgets, and emails without needing a dedicated developer. There are also multiple display widgets available to help brands highlight their product and site reviews in different areas of their website, making it easier for customers to make a purchase decision. Stamped can syndicate reviews across multiple websites, domains, locations, countries, and more, as well as push reviews to Google Shopping Ads, search engines, and social media.
Stamped customers also have access to features that aren’t widely available on other reviews platforms. For example, while platforms like Yotpo have a custom forms feature and Okendo has its Okendo Surveys product, Stamped Reviews includes a built-in NPS feature where brands can collect reviews and customer satisfaction scores at the same time, making it simple to measure customer happiness and view actionable feedback in one place. Stamped’s shoppable Instagram galleries are another unique and highly useful feature. Most reviews platforms only offer a social push option to Facebook and/or Meta syndication, but with shoppable Instagram galleries, brands can drive more social engagement and more sales where customers can make purchases without needing to leave their website. Finally, Stamped’s smart social banners help brands turn reviews into compelling visual content and high-performing ads. These banners are easy to create, automate, and publish without needing a dedicated designer or marketer, and can be used to drive more engagement and sales.
Lastly, Stamped Reviews customers can take full advantage of the Full Suite option to leverage Loyalty as well. Together, both products drive more sales, engagement, retention, and new business. For example, brands can ask customers to write a review in exchange for reward points, resulting in increased trust from potential customers and increased loyalty from existing ones. Loyalty also increases customer retention and lifetime value, and gives brands more opportunities to drive sales and engagement with both new and existing customers.
💡 Learn more about Loyalty to get the most out of your Stamped experience.
The main disadvantage of Stamped is that it only offers Reviews and Loyalty, which might not appeal to brands looking for platforms with other products like subscription services and SMS marketing. However, Stamped’s integration and agency partners guarantee that brands get all the features and assistance they’re looking for without needing to lock themselves into a single ecosystem. Brands don’t need to compromise to provide a well-rounded experience for their customers or struggle to connect their new loyalty program to their existing tech stack. Stamped is focused on delivering the best possible Reviews and Loyalty experience, from customer onboarding to product features to ongoing support. Stamped’s team of knowledgeable, customer-driven experts ensures that brands get a quality reviews solution and achieve their business goals.
Okendo was founded in 2018 by Matt Garven and Matthew Goodman. It offers two solutions, Okendo Reviews and Okendo Surveys, to help brands build trust and gain actionable insights. Okendo’s mission is to “help ecommerce brands build stronger customer relationships.” Okendo currently serves over 7,000 brands, including Soylent, Skims, and Crunchyroll.
Okendo is best suited for upper-mid-market businesses and enterprise brands. Most of Okendo’s customers are in the apparel, beauty, and food and beverage industries.
Note: Onboarding specialists are available for Power customers and up. Only Advanced accounts get a dedicated customer success manager, while only Enterprise accounts get a key account manager and solution engineering.
Overview
Okendo offers two different products: Okendo Reviews and Okendo Surveys. Okendo Reviews helps brands “build trust, showcase community, and drive more conversions”, while Okendo Surveys helps brands “collect actionable insights into customer preferences, behaviors, and experiences”. Brands can bundle Okendo Reviews and Okendo Surveys together at a discounted price.
With Okendo Reviews, brands can collect and showcase customer reviews. Okendo specifically highlights four key areas: the ability to generate high-velocity content, convert more browsers into buyers, supercharge marketing programs, and manage customer content at scale. Features include photo and video reviews, attribute ratings, onsite displays, retail syndication, content moderation, coupon codes, and reporting & analytics.
Note: Targeted review requests and custom CSS are for Power customers and up. White-label branding, Walmart and Bazaarvoice syndication, and API access are only available for Advanced and Enterprise accounts. Lastly, Google Seller Ratings and custom display widgets are for Enterprise accounts only.
Platforms & Integrations
Okendo works with Shopify and Shopify Plus. It can also be implemented on a headless platform or a custom/generic ecommerce platform using HTML or Okendo’s REST API. Okendo offers multiple integrations with tools for marketing automations, email marketing, and customer support. This includes Klaviyo, Attentive, Gorgias, Rebuy, Klarna, and AfterShip.
Note: Okendo does not work with ecommerce platforms like BigCommerce and WooCommerce. Headless support is limited to Advanced and Enterprise users only. Lastly, integration categories are locked to specific pricing plans. For example, SMS and email integrations are limited to Power accounts and up, while custom integrations are limited to Enterprise customers only.
Data & Analytics
Brands also get access to an analytics dashboard, which includes customer profiles and reporting functionality. With customer profiles, brands can manage and respond to feedback at the individual customer level. Reporting and analytics help brands gain actionable insights and measure the impact of reviews on their bottom line. Okendo Survey customers also get access to survey-related insights like impressions, response rates, and drop-off rates.
Note: Advanced report filters are limited to Power accounts and up, while custom reporting is available for Enterprise customers only.
Okendo currently offers five different pricing plans:
Customers can bundle Okendo Reviews with Okendo Surveys to receive 10% savings with three different pricing plans: Power at $385/month and up to 3500 monthly review requests, Advanced at $673/month and up to 10,000 monthly review requests, or Enterprise at a custom rate and a custom number of monthly review requests.
Okendo offers similar features compared to other reviews platforms, including custom forms, community Q&A, and review syndication. Okendo users can also bundle Reviews and Surveys to ask customers more specific questions and gain relevant insights. Okendo has a variety of widget options similar to Stamped’s, including review carousels and badges. Lastly, Okendo offers detailed reporting and analytics to help brands measure the impact of reviews and the performance of their reviews strategy. However, Okendo is lacking in a few key areas in terms of support and features.
To start, it doesn’t have a native loyalty application, and combining Okendo with another loyalty platform is likely to result in significantly higher costs than solutions like Stamped’s Full Suite. Only Advanced accounts get a customer success manager and only Enterprise accounts get a key account manager and solution engineering, which can make it difficult for smaller brands setting up their reviews strategy for the first time.
Okendo is only available for Shopify and Shopify Plus customers, excluding brands who use other ecommerce platforms like BigCommerce or WooCommerce. Some features like white-label branding and API access are for Advanced and Enterprise customers only, while custom reporting is only available to Enterprise users. These limitations can negatively affect smaller brands’ ability to customize and leverage their reviews strategy to fit their needs. Lastly, Okendo Reviews does not include a built-in NPS feature or post-purchase/post-review surveys. Brands need to bundle Reviews with Okendo Surveys to get access to these features.
By comparison, Stamped offers a Full Suite solution where customers can leverage reviews and loyalty together at a reasonable rate. Stamped also has dedicated onboarding and support teams to ensure business growth and success.
Compared to Okendo, Stamped not only works with Shopify and Shopify Plus but with BigCommerce and WooCommerce as well. Stamped customers also get access to helpdesk and ESP integrations at a significantly lower cost (Stamped’s Premium plan at $59/month versus Okendo’s Growth plan at $119/month and Stamped’s Business plan at $149/month versus Okendo’s Power plan at $299/month, respectively).
Lastly, Stamped’s built-in NPS feature makes it easy for brands to measure customer happiness and optimize their marketing strategies. Stamped also offers a Checkout Reviews feature where brands can ask questions directly after customers complete a purchase, which is available starting with Stamped’s Basic plan at $19/month (compared to Okendo’s Reviews and Surveys bundle where customers can send post-purchase surveys, which starts at $428/month).
Stamped is a certified Google partner. Google Seller Ratings & Product Reviews are important to ecommerce merchants looking to increase search visibility. With the Stamped & Google integration, Stamped customers can include their Stamped product reviews and Net Promoter Scores in their Google ads to improve ad performance and find more qualified leads.
Drive even more revenue through your social commerce strategies. Influence shoppers at early touch points with high-converting reviews written by real customers. Your relevant reviews content will seamlessly syndicate from Stamped to Facebook and Instagram, increasing your shoppers’ product education to increase conversions.
Stamped's unique integration with Klaviyo allows you to manage your Reviews and Loyalty emails and SMS directly from Klaviyo. With the Stamped & Klaviyo integration, you leverage the best of reviews, loyalty, and communications together for a seamless experience.
Stamped's unique integration with Attenive allows you to manage your Reviews and Loyalty SMS directly from Attentive. With the Stamped & Attentive integration, you leverage the best of reviews, loyalty, and communications together for a seamless experience.
To help Shopify merchants unlock the power of social proof, Rebuy integrates with Stamped to build shopper trust and excitement. The integration displays product-specific star ratings within Rebuy’s personalized product recommendations
Stamped & KnoCommerce help you collect better data from your customers. This integration asks a crucial question at the end of your post-purchase survey: Why did you buy this product? The creates a customer profile, endless feedback, and unique data points to improve the buying experience.
The Stamped and Gorgias integration brings your reviews and loyalty data to your help desk. This integration brings context to your tickets by displaying product reviews and loyalty program information next to tickets so your customer support can view the entire customer account, allows your team to reply to negative reviews, and respond to questions.
Gatsby is a highly efficient community management platform that ties into Stamped so you can reward your customers for tagging your brand on Instagram and TikTok. The app provides a fully automated process that will energize your customer community, scale authentic influencer marketing, generate brand awareness on Instagram & TikTok, produce high-converting UGC, and deliver real ROI.
Recharge is a popular app that helps ecommerce brands launch and scale your subscription business. They empower modern recurring billing and subscriptions for ecommerce stores. The Stamped and Recharge integrations brings coupon codes to your Loyalty program so you can reward customers with incentives that matter.
Stamped helps you capture UGC and enrich your marketing strategy. The Stamped and Twitter integrations allows you to send high-quality product reviews directly to your Twitter feed so customers can find the social proof they need to convert.
The Stamped and Tapcart integration allows you to bring the reviews that have been accumulated online into your mobile app! Incorporating reviews in your app leads to an increase in engagement and conversion as social proof creates a level of trust among other app users shopping for similar products.
Drive even more revenue through your social commerce strategies. Influence shoppers at early touch points with high-converting reviews written by real customers. Your relevant reviews content will seamlessly syndicate from Stamped to Instagram and Facebook, increasing your shoppers’ product education to increase conversions.
We’re trusted by over 75,000 leading and fast-growing ecommerce brands, as we offer unparalleled features, seamless integrations, and world-class support you won’t find anywhere else. Our constant focus on customer success and seeking new and innovative ways to help brands get more value out of our products and services have made us one of the fastest-growing companies in the industry.
Our Customer Success team is here to make sure you're getting the most out of Stamped. We support with planning, implementation, onboarding, and optimization. Our world-class technical support is available via email 24/7 for any questions.
Yes, you can import existing customer and review data into Stamped to ensure continuity for your customers. All you need to do is download our CSV template, add your customers’ information, and upload the file into Stamped.
We support various platforms, including Shopify/Shopify Plus, WooCommerce, and BigCommerce. Stamped can also be added to any custom-built ecommerce platform.
We also offer several integrations with all the tools you already use to create automation flows, send email and SMS campaigns, build landing pages, and more. This includes Meta, Google, Attentive, Klaviyo, Gorgias, KnoCommerce, and Rebuy. You can view the full list of tech integrations on our website.
Stamped has a fair and transparent pricing model with plans for brands of all sizes. Find the pricing that works for you or book a demo with our product experts.
We’ve also helped thousands of brands successfully migrate to Stamped so they can avoid excessive fees and get access to unparalleled features. You can apply for a contract buyout on our website, and once our team confirms your eligibility, we’ll assign a dedicated support specialist from our Customer Success team to ensure a smooth transition from your current provider to Stamped.
Brands can fully customize their reviews landing pages and widgets to match their brand’s look and feel. They can also create custom banners, galleries, and topic filters to create the perfect on-brand experience for their customers.
Brands also get access to a wealth of valuable customer insights, including top customers and products by reviews, top keywords and searches, total review request emails sent, and more.
We also offer Loyalty, where brands can run a fully customized loyalty program. We help brands boost average order value and lifetime value with personalized rewards and experiences, identify and incentivize high-value customers with VIP tiers, and drive new business while keeping acquisition costs low with referral programs. If you’re interested in both Reviews and Loyalty, visit our website to learn more about our full-suite option.
Yes, we do! You can easily apply for a contract buyout, and we'll do the heavy lifting to get you out of your long-term contract and help you migrate to Stamped.
